Privacy Policy
Introduction
BIO-UV Group attaches particular importance to the protection of personal data.
The purpose of this policy is to explain clearly and transparently what data we collect, for what purposes, and what your rights are.
It complies with the General Data Protection Regulation (GDPR – EU 2016/679) and the French Data Protection Act (1978, amended).
Data controller
The data controller is:
BIO-UV Group
Address: 850 avenue Louis Médard, 34400 Lunel, France
Tel: +33 4 99 13 39 11
Email: [email protected]
Data Protection Officer (DPO)
If you have any questions about your data, you can contact our Data Protection Officer (DPO) at the following address: [email protected]
Data collected
We only collect the necessary data:
- Identification data: last name, first name, title.
- Contact details: email, phone number, mailing address, country.
- Professional data: company, position, industry.
- Technical data: IP address, cookies, browsing logs.
We do not collect any sensitive data (health, political opinions, religion, etc.).
Purposes and legal bases
Your data is used for:
- Responding to your commercial requests (legal basis: performance of pre-contractual measures).
- Manage customer relations and after-sales service (legal basis: contract).
- Send you information or newsletters if you consent to this (legal basis: consent).
- Improve our website and services (legal basis: legitimate interest).
- Comply with our legal obligations (legal basis: legal obligation).
Recipients of the data
Your data may be transmitted to:
- Our internal teams (sales, support, communications).
- Our technical service providers (hosting providers, CRM tools, email marketing).
These service providers act in accordance with the GDPR and solely on the instructions of BIO-UV Group.
Transfers outside the European Union
In some cases, your data may be transferred outside the European Union.
These transfers are governed by standard contractual clauses approved by the European Commission or by adequacy decisions guaranteeing an adequate level of protection.
Shelf life
We only keep your data for as long as necessary:
- Prospects: 3 years after last contact.
- Customers: contract term + 5 years.
- Candidates: 2 years after last contact.
- Cookies: maximum 13 months.
Your rights
In accordance with the GDPR, you have the following rights:
- Access to your data.
- Correction if they are inaccurate.
- Deletion of your data (“right to be forgotten”).
- Restriction of processing.
- Objection to processing on legitimate grounds.
- Portability of your data in a readable format.
- Withdraw your consent at any time.
To exercise your rights, contact us at: [email protected]
We undertake to respond within one month.
You can also complain to the CNIL (www.cnil.fr).
Security and privacy
We implement appropriate technical and organisational measures to protect your data:
- Access restricted to authorised persons only.
- Secure data hosting.
- Encryption and regular backups.
- Raising awareness among our employees.
Cookies and trackers
Our website uses cookies to:
- Ensure proper functioning (technical cookies).
- Compile visitor statistics (audience measurement cookies).
- Improve the user experience and personalise content (marketing cookies).
You can accept, refuse or configure your choices at any time via our cookie banner.
No non-essential cookies are stored without your explicit consent.
Data breach
In the event of a personal data breach, BIO-UV Group will notify the CNIL within 72 hours and inform the individuals concerned if necessary.
Update
This privacy policy is subject to change.
Last updated: 01/09/2025.
